Privacy Policy

Last updated: 20 March 2026

Andreas Lehner operates the trovr website and platform. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR / DSGVO) and applicable German data protection laws.

1. Data Controller

The data controller responsible for your personal data is:

Andreas Lehner
Knesebeckstraße 90
10623 Berlin
Deutschland
E-Mail: andreas.official.lehner@gmail.com
Steuernummer: 16/416/01032

2. What Data We Collect

We collect the following categories of personal data:

Coach profiles: Name, email, phone number, qualifications (DFB licences), biography, location (Bezirk), session pricing, availability
Parent/user data: Name, email address (when contacting coaches or signing up)
Reviews: Parent name, rating, review text, date
Usage data: IP address, browser type, pages visited, time spent (collected via analytics)
Communication data: Emails or messages sent through the platform

3. Legal Basis for Processing

We process your data based on the following legal grounds under Art. 6 GDPR:

Consent (Art. 6(1)(a)): For analytics cookies and marketing communications
Contract performance (Art. 6(1)(b)): To provide the platform service to coaches and parents
Legitimate interest (Art. 6(1)(f)): To improve our service, prevent fraud, and ensure platform security

4. How We Use Your Data

To display coach profiles and enable parent discovery
To facilitate contact between parents and coaches
To verify coach credentials and background checks
To display and manage reviews
To improve the platform through analytics
To send service-related communications

5. Data Sharing

We do not sell your personal data. We may share data with:

Background check providers: To verify coach credentials (with coach consent)
Hosting providers: Vercel (for website hosting, servers in the EU/US)
Analytics providers: Google Analytics (with IP anonymisation enabled)

6. Data Transfers

Some of our service providers may process data outside the EU/EEA. Where this occurs, we ensure appropriate safeguards are in place (e.g., EU Standard Contractual Clauses).

7. Data Retention

We retain personal data only as long as necessary for the purposes described above:

Coach profiles: As long as the coach account is active, plus 12 months after deletion
Reviews: As long as the reviewed coach's profile is active
Analytics data: 14 months
Communication records: 24 months

8. Your Rights (GDPR)

Under the GDPR, you have the following rights:

Right of access (Art. 15): Request a copy of your personal data
Right to rectification (Art. 16): Correct inaccurate data
Right to erasure (Art. 17): Request deletion of your data
Right to restriction (Art. 18): Restrict processing of your data
Right to data portability (Art. 20): Receive your data in a structured format
Right to object (Art. 21): Object to processing based on legitimate interest
Right to withdraw consent: Withdraw consent at any time without affecting prior processing

To exercise these rights, contact us at: andreas.official.lehner@gmail.com

9. Cookies

We use the following types of cookies:

Essential cookies: Required for the website to function (no consent needed)
Analytics cookies: To understand how visitors use our site (consent required)

You can manage cookie preferences through the cookie consent banner displayed on your first visit, or through your browser settings.

10. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. The competent authority for Berlin is:

Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstr. 219, 10969 Berlin
Website: datenschutz-berlin.de

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.

12. Contact

For any questions about this Privacy Policy or your personal data, contact us at:
Email: andreas.official.lehner@gmail.com